Posts

Mother's Day - Elisa Hays _ Keynote Speaker
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A Mother's Foresight

  Emotional intelligence is blah, blah, blah. Wait, what? As humans, we are encouraged to be emotionally intelligent; just two weeks ago I brought up the importance of being empathetic and how it can positively enhance a workplace. But…
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Empathy

Empathy: The ability to understand and share the feelings of another. Not too long ago, one of my employees had to do what every employee dreads most: Call their boss to confess that they did something wrong. Prior to the event, I had told…